Privacy Policy
Updated:
Overview
This Privacy Policy explains how Calibrations & Controls (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, request a quote, or otherwise contact us. We are a small instrumentation service company, and we keep our use of your information simple: we use it to respond to you and to provide the services you request.
Information we collect
Information you provide to us. When you submit a form, email us, or call us, you may provide information such as:
Your name, company or organization, and job title
Email address, phone number, and mailing or service address
Details about your instruments, equipment, and service needs
Any other information you choose to include in a message or form
Information collected automatically. Like most websites, our site and hosting provider may automatically collect basic technical information, such as your browser type, device type, pages visited, and the website that referred you. This information is used in aggregate to keep the site working properly and to understand how it is used.
How we use your information
We use the information we collect to:
Respond to your questions, quote requests, and service inquiries
Schedule and perform calibration, repair, installation, and related services
Prepare quotes, invoices, and calibration documentation
Communicate with you about your orders and service history
Maintain and improve our website
Meet legal, accounting, or recordkeeping obligations
We do not sell or share your information
We do not sell, rent, or trade your personal information. We do not share your information with other companies for their own marketing purposes.
Service providers
We use a small number of service providers to operate our website and business, such as website hosting, online form processing, and email. These providers handle information only as needed to perform services on our behalf. We may also disclose information if required by law or to protect our rights, customers, or employees.
Job applications submitted through ZipRecruiter are handled under ZipRecruiter’s own privacy policy.
Third-party links and content
Our website may link to or display content from third-party sites, such as social media platforms, maps, and job boards. Those sites have their own privacy practices, and we are not responsible for how they handle your information. We encourage you to review their policies.
Cookies
Our website may use cookies or similar technologies that are necessary for the site to function and to understand general site usage. You can control or delete cookies through your browser settings.
Data retention and security
We keep your information only as long as needed for the purposes described above, including maintaining service and calibration records, or as required by law. We take reasonable measures to protect your information; however, no method of transmission over the internet or electronic storage is completely secure.
Your choices
You may contact us at any time to ask what information we have about you, to correct it, or to request that we delete it, subject to any records we are required to keep. You may also ask us to stop sending you non-essential communications.
Children’s privacy
Our website and services are intended for businesses and organizations. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Updated” date shown on this page.
Contact us
If you have questions about this Privacy Policy or your information, contact us:
Calibrations & Controls, 1124 50th St NE, Buffalo, MN 55313
Phone: (763) 972-1001 · Email: sales@calibrationsandcontrols.com